Oracle DRM Blog

If you use Remote Desktop Connection on Windows, you’d probably encounter this once in a while. But this problem has plagued me several times and the usual quick fix “rebooting the server” or asking for DBA help seemed over-consuming and stupid in my opinion. Who’s want to reboot a server every time you get a blank login screen. But this is perhaps one of the most annoying thing. I want to find a fix and I want to do it without disrupting the server or your DBA. Here’s the fix:

The first way to fix is when you bring up the Remote Desktop Connection program, you should uncheck the “Bitmap Caching” option in the “Experience” tab. This is the recommended way from Microsoft.

However, this may or may not work. And in my case, I continued to get the black screen. And so, here’s the 2nd fix that works. Open a command line terminal window by clicking Start | Run and enter ‘cmd’ in the prompt.

Next login in your server using:

mstsc /v YOURSERVERNAME /console

Follow the on-screen prompt for username and password. Click Connect. That’s it !!! It’s easy….